Content Reporting Policy

1. Overview

AtoCook provides reporting tools so users can flag content or activity that may violate AtoCook policies or applicable law. This page explains how to submit a report and how reports may be handled. It is not legal advice.

Related policies include our Terms of Service, Community Guidelines, Creator Guidelines, Copyright and Ownership Concerns, Health & Nutrition Disclaimer, and AI Disclosure.

2. How to report

Where available, use the in-app report controls for the content you are concerned about. You may also email support.atocook@gmail.com, including when in-app reporting is unavailable or you need additional help.

Provide enough information for AtoCook to locate the content and understand the concern—for example, a link or other identifying details, the reason that best fits, and a short explanation. Do not include passwords, payment details, government identification numbers, or other unnecessary sensitive information.

3. Report reasons

Available options can vary by app version and content type.

Recipes, videos, and blogs

General: Spam; Harassment; Hate or hateful content; Sexual content; Violence; Copyright; Unsafe content; Misleading information; Other.

Food & wellness safety: Medical claim; Unsafe diet advice; Eating disorder risk; Body shaming; Misleading wellness claim; Supplement or drug promotion; Dangerous challenge; Not food-first; Undisclosed commercial content; Misleading commercial claim; Suspicious commercial link.

Comments

Harassment; Hate or hateful content; Sexual content; Violence; Body shaming; Spam; Other.

Creator profiles and user profiles

Harassment; Hate or hateful content; Spam; Body shaming; Misleading wellness claim; Other.

Copyright concerns about recipes, videos, or blogs may use the in-app Copyright reason, or you may follow the process on Copyright and Ownership Concerns.

4. Submission, review, and publication

Submitting or requesting publication does not guarantee immediate visibility. AtoCook may review, restrict, hide, remove, or otherwise act on content before or after it appears publicly.

Approval or publication does not certify accuracy, safety, ownership, or legal compliance. AtoCook moderates community content under its policies, but AtoCook does not author creator-owned material. Creators remain responsible for the content they upload or publish.

5. How reports are handled

After you submit a report through the in-app tools, AtoCook confirms receipt with a message that our team will review it. AtoCook may also receive reports by email.

Review is based on the information available, AtoCook policies, and other relevant context. A report does not guarantee a particular outcome, response time, or priority. Nothing on this page limits legal duties or deadlines that apply to AtoCook or to you.

AtoCook may show related in-app notices about a report or a moderation action where those notices are available. Delivery of notices is not guaranteed.

6. Possible actions

Depending on the concern and the information available, AtoCook may take actions such as hiding or removing content, restricting posting or creator features, hiding a creator profile, suspending an account, preserving records, or cooperating with authorities when appropriate or legally required. Not every report results in enforcement action.

These are possible actions based on AtoCook’s moderation and enforcement tools, not promises that any specific action will be taken in every case. Decisions about reports and moderation do not replace legal rights or remedies that may be available to you under applicable law.

If you believe a moderation action was taken in error, contact support.atocook@gmail.com to ask for reconsideration and include details that help AtoCook locate the content or account involved.

7. Good-faith reporting

Only submit reports you believe are genuine.

Knowingly false, malicious, or deliberately abusive reports may violate AtoCook policies. An unsuccessful good-faith report is not, by itself, treated as abuse.

Deliberately flooding the reporting tools to harass someone or to disrupt moderation is different from reporting a continuing concern, correcting a mistake, or submitting new evidence about the same content.

8. Emergencies and privacy

Content reports and the support inbox are not emergency services. If you or someone else is in immediate danger, contact your local emergency services.

Information submitted in a report is used to assess the concern and for safety and enforcement purposes. Relevant details may be disclosed to the affected user, to necessary service providers, or to authorities where necessary or legally required. AtoCook does not promise anonymity or absolute confidentiality of reports.

See our Privacy Policy for more information about how AtoCook handles personal information.

9. Retention and related policies

AtoCook keeps report, support, security, and moderation records as long as needed for the purposes they were collected for, including safety, enforcement, legal compliance, fraud prevention, and dispute resolution.

Copyright and ownership concerns are also described on Copyright and Ownership Concerns. Moderating community content is separate from authoring creator content: AtoCook may review and act on uploaded material under its policies without becoming the author of that material.

10. Changes to this policy

AtoCook may update this Content Reporting Policy when practices or features change. When changes are significant, AtoCook will provide appropriate notice. Posting a revised “Last updated” date alone is not used as your agreement to a revised policy.

Nothing in this policy limits rights that cannot be limited under applicable law.

11. Contact

Questions about reports or this policy: support.atocook@gmail.com. You can also visit our Support page.