Account Management
Export Your Data
You can request a copy of personal information associated with your AtoCook account.
When you request an export, you can identify the particular information you need. A standard export, if provided, does not limit your access rights.
How to request your data
Request in the app
Open Profile
Open the Profile tab in the app (bottom navigation).
Open Settings, then Data & account
From your profile account menu, tap Settings to open the Data & account screen.
Tap Request your data
On Data & account, tap Request your data (called Download your data in some app versions), then Submit request.
Submitting requests a copy of personal information associated with your account. It does not itself deliver an export, and it does not delete your account. A separate Download file action appears in the app when a link is available.
Request by email
You can request an export by email without installing or signing into the app. Email support.atocook@gmail.com with the subject line Data Export Request.
Include your account email address, or enough other identifying information for AtoCook to locate the account. Do not include passwords, sign-in codes, or unnecessary identity documents.
Email support.atocook@gmail.comWhat happens after you request
Submitting an export request does not mean you have already received an export.
We handle requests without undue delay and within applicable legal deadlines. If an extension is permitted and needed, we will explain the reason and revised response timeframe within the period required by law.
Requesting an export does not delete your account.
See our Privacy Policy.